Pugnacious George

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(PRIVACY POLICY)

The following is the privacy policy of Pugnacious George. If you read it you will understand why we collect the personal information we ask you to submit and how we use it.

 

Information collection and use
You are able to visit our website without disclosing any personal information to us. Once you purchase a product from Pugnacious George it is necessary for us to collect information from you to deliver your products. Our friends at Australia Post get shirty when we don’t have a delivery address on our boxes.
When you register as a Pugnacious George customer, you need to supply personal information such as:

  • your name, address and contact details;
  • email details;
  • password;
  • credit card details;

This information is your personal information and Pugnacious George will not disclose or sell this information to any other organisation under any circumstances. We require this information to help us process and manage your account.

Other ways we collect and use your personal information are:

  • to notify you about other or new services or promotions from time to time;
  • to provide you with the products, services or information you have requested;
  • to help us constantly improve our service, in order to maintain a consistent level of customer satisfaction;
  • We may also disclose to business associates certain generalised membership information for use in marketing goods or services to our membership, but we’ll do it in such a way that will not reveal the identity of any individual member or customer.


  • Site Content

    The Pugnacious George website is frequently trawled and indexed by search engines such as Google. When a Pugnacious George member writes and submits website content, such as a product appraisal, it will often be indexed and therefore listed within these search engine directories. This type of website content may contain the name of the member who submitted the review, if this constitutes part of the website content. The indexing and retrieval of such site content within search engines such as Google is beyond the control of Pugnacious George.

    Mail (electronic and postal)

    During the course of your membership, you will receive postal mail and/or emails from Pugnacious George that advises you about website changes, product additions, news and updates concerning your account, product availability and the status of deliveries and/or returned items.

    If you do not wish to receive these emails after you have been a Pugnacious George customer you can unsubscribe from the Pugnacious George Mailing List by emailing

     

    Links to external sites
    From time to time we may provide access to external websites through links provided on our website. Be aware that when you access a website other than ours, we are not responsible for the privacy practices of that site. We advise that users read the privacy policies of external sites before submitting personal information.

     

    Cookies
    Pugnacious George stores cookies on your computer's hard drive. Cookies are small pieces of data that are sent to your browser from a Web server and stored on your hard drive. Cookies are used to streamline the sign-in process so you don't need to retype the sign-in information each time you visit our site. Cookies are also used for security purposes and allow us to gather usage information which we use to administer and enhance our service and the website. If your browser is set to not accept cookies, you will not be able to use the Pugnacious George site or service.

     

    Data quality
    Pugnacious George takes all reasonable steps to ensure that all personal information we collect and use is accurate, complete and up-to-date. To this end we have provided a facility under "My account" for you to change, amend and update your personal details. It is your responsibility to make sure this information is accurate and complete. If any errors are found in the data that we are keeping please inform us so that we can correct this.

     

    Data security
    Pugnacious George will take reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment accessed only by authorised persons. We store your information in different ways, these include both paper and electronic. We have a number of measures in place to maintain the security of this information, and prevent inappropriate use and access to your personal information.

    Where credit card details are transmitted, we use 128-bit encryption through Secure Sockets Layer (SSL) technology. The common name of encryption certificate may be that of either Pugnacious George or Pugnacious George’s official hosting partner. This encryption process ensures that the information you give us is protected against unauthorised access. If you have any queries concerning encryption please contact us.

    We have implemented technology and security features, as well as strict internal guidelines to safeguard the privacy of your personal information. We will continue to enhance these features as technology changes and becomes available. Whilst we make every effort to ensure that your information is secure on our system, no data transmission over the internet can be guaranteed to be 100 per cent secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

     

    Changes to our privacy policy
    By accessing the site you agree to be bound by the privacy policy. Pugnacious George reserves the right from time to time to change this policy at its sole discretion. This document sets out our current privacy policy and may be changed or amended at any time. For the latest version please access our website, www.pugnaciousgeorge.com. Click on the "privacy policy" hyperlink located at the bottom of the pages of the website.

     

    Contact
    If you have any questions, comments or complaints concerning this policy, please use the “contact us” form available on the Pugnacious George website or write to us at the address below:
    Pugnacious George Pty Ltd
    Level 4/100 Flinders St
    Melbourne
    Victoria 3000

     

    More information on Australian privacy legislation is available from the Office of the Federal Privacy Commissioner at www.privacy.gov.au

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