(Shipping and Returns)
Product deliveries are estimated to arrive within 10 business days. If stock is not readily available, Pugnacious George staff will contact you by email or phone within two business days of purchase to advise of delay. Products are delivered via Australia Post eParcel free of charge to anywhere in Australia. All orders require a signature upon receipt. If you are unavailable to sign for delivery, a notification card will be left to specify your local post office or LPO for order retrieval.
Same Day Delivery
When you call, George comes a'runnin – and quickly. We're currently offering same day delivery in Melbourne's CBD (postcode 3000). Order before 2pm (Monday to Friday), and your goods will be delivered by 5pm. All orders require a signature upon receipt, so please notify your reception desk or concierge. No extra charge, just place the order and we'll be there in two shakes. A game of fetch is this dog's favorite pasttime, afterall.
Making an exchange or return is easy. If you are not completely satisfied with any product, simply return the product in same condition with the original prepaid packaging, and we will replace or refund the purchase using the original method of payment. Pugnacious George is committed to providing the highest levels of product and service, and it is our pleasure to assist you.